Service Level Agreements - reference documents
The links below lead to reference documents outlining common content found in Service Level Agreements between Universities and tertiary education institutions and the campus organisations which service the on-campus needs of students attending those institutions.
Service Level Agreements - SLAs - have been a feature of the post-VSU landscape for campus service organisations and host universities in Australia.
The contents of these document(s) should be read as a reference only.
Provide a reference document from your organisation
Please consider providing a document from your organisation; this will allow ACUMA to provide the widest possible range of information for members.
To provide a document or documents, please email them directly to ACUMA Administration at admin.acuma(at)acuma.org.au.
Note: All identifying information from your organisation will be removed prior to being made available to ACUMA Incorporated member organisations.